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Sales

  • Setup automatic recurring payment

    There are two ways to set-up automatic recurring payment:- 1) Store Credit Card info in Client Portal  Log into vidyamantra portal. (https://www.vidyamantra.com/portal/) Click on your name link (right...

  • Will sales tax be added to my monthly price?

    Sales tax will only apply to Indian residents....

  • When will I be billed?

    Fees for service(s) ordered by the Customer shall begin on the date of the initial order and that date shall serve as the monthly billing date for all future invoices including one time fees, upgrades...

  • Can I get a monthly statement?

    Vidya Mantra mails monthly invoices or statements, also there will be a statement available for download in PDF format via the support portal monthly. To download your statements : Go to Vidya Mantra ...

  • Do you have discounts for annual payments?

    Yes, with annual payments you will have to pay only for 10 months....

  • Is there a money-back guarantee?

    All new Moodle hosting accounts with annual contract are covered by a 30 days money back guarantee. If you become dissatisfied with our services at any point within the first 30 days of holding an acc...

  • Do you outsource Support?

    No, all our support is in-house. Our support staff consists of experienced Moodle developers and designers to tackle your problems at the earliest possible time....

  • Will I be notified before being billed for any support request?

    You will be required to approve any additional charges beyond monthly bills....

  • What type of access will I have in Support?

    Vidya Mantra offers 24x7 technical support via secure Support Ticketing System. Moreover, you can also talk or chat with our online support staff during our office hours....

  • Will my server be backed up regularly?

    Yes, server will be backed up regularly. Details and interval of backup depends on product/service. It is adviced to see product/service details for more information....