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KeyToSchool

  • Backup and Restoration Policy

    We know how important data is for everyone, especially for educators. Below are details about our Backup and Restoration Policy Backup Database:- We backup database daily, weekly and monthly. Daily da...

  • How can I check my total active users?

    You may find the number of your active users/disk usage under Resource usage in your customer portal. Steps to follow: Login into your customer portal Go to Services > My services . Select the hosting...

  • How can I check my disk space?

    Disk space can be check from your Vidya Mantra portal . Steps to follow: Login into your portal account. Go to Services > My services . Locate and select the hosting product/Services. Under Resource U...

  • Do you offer third party plugins or themes with your hosting plans?

    Our KTS plans come with many useful third-party plugins and themes. However, installation of  any third-party plugin or theme is restricted.  You might like to consider our SaaS plans if you are looki...

  • Do you offer any free trial of your Moodle hosting services?

    Yes, we offer a free one-month trial for some of our KTS packages. You may sign up here: https://www.keytoschool.com/moodle-hosting-kts-plans For Indian customers: https://www.vidyamantra.com/moodle-h...

  • How can I pay for Moodle Hosting plan at Key to School?

    Here's how you can sign up and purchase a plan with KeyToSchool: Click on the Buy button besides the plan you want to sign up for. We offer hassle free upgrades so feel free to make a choice! Once you...

  • What I have to do for any query or issue related to any of product or services?

    We are available to provide you assistance!! If you have any query about our products or services, either you can create a ticket or do a live chat through our websites Key To School and ThemeCaters  ...

  • How long does it take to setup my account?

    Setup time may differ depending on the particular product or service like; 1. the download service for the product such as Themes and Access to Training Course is instant. 2. the setup time for KTS pl...