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General Support

  • What is an IP?

    The Internet Protocol (IP) is the method (protocol) by which data is sent from one computer to another computer on the Internet. Each computer (known as a host) on the Internet has at least one IP add...

  • What is a Domain Name?

    A domain name is used to locate an organization, individuals or other entity on the Internet. For example www.vidyamantra.com is the domain for the Vidya Mantra EduSystems Pvt Ltd....

  • What is DNS?

    The domain name system/server (DNS) is an internet technology service that allows a domain name to be translated into an Internet Protocol address (IP). A domain name is a meaningful and easy-to-remem...

  • Average Ticket Response Time?

    Our Support methodology utilizes the “emergency room” approach where problems are graded for severity and responded to accordingly. Service outages of any type always receive top priority followed by ...

  • Portal Password Management

    Update PasswordTo update the password and portal login settings for a user, click the “Change password” link on the “Customer Name” on the right side of menu bar   The Change Password page allows you ...

  • Portal User Management?

    Managing users for the Vidya Mantra Portal is easy. You can find the “Home page” for users Management by clicking on “Customer Name” on the right of menu bar and then clicking “Contacts/Sub-Accounts”....